Internet Sports Book - Technical Issues

How can I get technical help?

One of our top priorities is to make sure that our members are well looked after. We offer 24 hour technical support, 7 days a week.
If you are having any technical problems, please contact us toll-free:

Technical Help

Customer Care/Online Banking

What do I need to play?

To enter the sportsbook, you need a Internet connection and a browser that supports frames.

To play the casino games. You must have a browser that supports JAVA.
The vast majority of current browsers support frames. We recommend the latest version of Internet Explorer.

What do I do if I get disconnected?

If you happen to be in the middle of a game and you get disconnected for some reason, there is no need to panic. The exact state of your game will have been saved when you return to the site. So you can continue exactly from where you left off. This only applies if you are in the middle of a game or placing a wager. We want you to be protected from any accidental monetary loss.

Can I connect from behind a company or personal firewall?

Many people connect at work using their network, some of which contain firewalls. The port number is 40069.

The game froze, what do I do?

Like many other popular software programs, our JAVA casino games may freeze from time to time. Please be patient. If the game does not start again you may safely end the operation through Windows Task Manager. To launch Task Manager, press CTRL-ALT-DEL and then end the casino task. Your game will be held in a suspended state until you logon again. The game will not go on playing without you.

Now that you read the Security FAQ now read belmont.com's Banking FAQ, Security FAQ, Fairness FAQ, and Poker FAQ