Payouts - Cash Withdrawals

We accept withdrawals 24 hours a day, 7 days a week and all withdrawals are processed and delivered in 4-8 weeks. Minimum withdrawal amount is $50.00, maximum is $2500.00 per request. All payments are made by check, through courier service, and will be delivered in 4 to 8 weeks. Note: Your first withdrawal request made each month will be free; subsequent requests in the same calendar month will be charged a fee.

Withdrawal/ Payout Policies: If your first withdrawal for the month is OVER $249.99 it will be free. The minimum withdrawal amount is $50 and all withdrawals will have a $40 FedEx fee. All withdrawals are sent via FedEx, so players will have their money faster and more securely. If the player uses a non-FedEx address, such as a PO Box, it will be sent via regular mail for a charge of $20 will apply.

• Payments are made by check.
• For your FIRST payment request each calendar month:
• Withdrawal requests for amounts over $100.00 are sent by mail for free Withdrawal requests for amounts over $1000.00 are sent by FedEx for free.
• Withdrawal requests for amounts under $100.00 are sent by mail and charged $15.00 Withdrawal requests for amounts over $5000.00 are sent for free.
• If the first withdrawal of the month is $50-$100, it costs $15 via mail and $30 via fedex
• Subsequent withdrawal requests in each calendar month are sent by mail for $15.00 or via Fedex for $30.00
• All withdrawal amounts over $1000.00 are automatically sent by Fedex unless a PO Box or Rural Route.
• The maximum amount available to withdraw is $9999.00 all request exceeding $9999.00 will be canceled and returned to v-chips.

Withdrawal Information

In order to process your payout we will require you to submit a copy of a valid form of ID (Drivers License or Passport) as well as a copy of a utility bill showing your name and address. It is important to note that we will only require you to submit this information ONCE. We will keep the information securely on file for future withdrawals and will not need it again. Please dial *1-800-201-4919* to fax this information right now. Alternatively, you can scan this information and send to .

When withdrawing from your account we may send some funds back to your credit card to the extent that you made recent credit card deposits. The timeframe for you to receive your payouts will vary depending on the method selected and current number of requests. General processing times will be 4-8 weeks if we have all required documents on file. While we will work to have your payments processed as quickly as possible some payments may take longer than specified.

Important Note:On any withdrawal, we will first credit back to your card any funds that you have charged to that card. The rest of your winnings will be sent using the method of your choice. For example,if you deposited $200 via credit card, your current balance is $500, and you wish to withdraw $500 dollars; $200 will be credited to your card and the remaining $300 will be sent FedEx check or check. Personal Identification Number Your Personal Identification Number (PIN) is required before you can withdraw any funds. It is a further step in securing that only you can access money in your account. This number was sent to you via email when you signed up. Please e-mail the cashier or call if you have lost or forgotten your PIN. Having Trouble with your Withdrawal? If you are having trouble, please call us 24 hours a day at 800-996-5152 and we will be able to assist you. You may also e-mail the cashier. All e-mails are answered within 24 hours (please note that AOL, Hotmail, and Yahoo spam busters may filter out our e-mail to you).

When requesting a withdrawal, please ensure that your current address is correct and up-to-date, also ensure we have received and verified all the required "Know Your Customer" documents at least 72 hours prior to making your request; we will need you to provide us with a copy of a valid form of ID and a copy of a utility bill showing your name and address. Depending on your method of withdrawal, we may need to provide these documents to our payment processor prior to processing your withdrawal.

Important Note: On any withdrawal, we will first credit back to your card any funds that you have charged to that card. The rest of your winnings will be sent using the method of your choice. For example,if you deposited $200 via credit card, your current balance is $500, and you wish to withdraw $500 dollars; $200 will be credited to your card and the remaining $300 will be sent FedEx check or check.

Personal Identification Number

Your Personal Identification Number (PIN) is required before you can withdraw any funds. It is a further step in securing that only you can access money in your account. This number was sent to you via email when you signed up. Please e-mail the cashier or call if you have lost or forgotten your PIN.

Having Trouble with your Withdrawal?

If you are having trouble, please call us 24 hours a day at 800-996-5152 and we will be able to assist you. You may also e-mail the cashier.
All e-mails are answered within 24 hours (please note that AOL, Hotmail, and Yahoo spam busters may filter out our e-mail to you).